You can take advantage of our Conceierge Shopping Service by calling the store to set an appointment.  One of our expert Staff will work with you to address all your shopping needs, ensure they are wrapped to your specifications and delivered or shipped to wherever you need them to be.  Quick, easy and efficient - you get the benefit of our experience and the top notch service you've come to rely on from Geppetto's Toy Box.


We are happy to ship any purchase and offer flat-rate shipping on most items to addresses in the Continental U.S.  Larger, heavy items will be shipped at a fee equal to our cost as will items shipped outside of the Continental U.S. All packages are shipped via UPS.



Product in it's original condition can be returned within 14 calendar days. We will refund the purchase price only in the original form of purchase. All wrapped gift items will include a Gift Receipt for ease of exchanges.

If you have questions about returning an item, please contact Geppetto's Toy Box customer service Team at 1-708-445-9906 or by e-mail ( for assistance.